EXPORT

 

Saga intl Co., Ltd as a trading company to commit Import-Export businesses developing food products, agricultural or Vietnamese specialties. We are knowledgeable about the market, culture and the strengths of relationships in Vietnamese business, because of these advantages, we always receive the cooperation of countries wishing to import Vietnamese goods.

- Be master of expected requests from the customers, make concerned persons who understand that requests clearly.

- Let sale staffs negotiate with the customers to recognize risk implicitly which have ability to influence to quality, all measures of prevention for assuring the customers’ requests.

- The matters are united by documents after signing contract.

- Do propriately straight first time.

- Control the process of orders execution.

- When happening problems beyond of the control: Check and solve problems.

- Identify the unsuitable products. Classify and repair immediately.

- Inform with the customers the happened problems beyond of the control.

- When the customers claim about quality, delivery or any problems. Request the customers supply pictures, proofs for the problems and then, we will improve them for next time.

- Solve the compensation requests: BE calm and analyze the problems that the customers complained. Find solutions promtly and fewest costs are accepted by customers

 

THE BUYER

1. The Product Guides

2. How to Order

3. The info's authentication

 

1. THE PRODUCT GUIDES

+ Quality control strains

2. HOW TO ORDER

+ Finding what you want

+ Add one item you want to buy in your basket.

+ Send quotation, sample, Specification .

+ The contract is done if price, samples … are ok

+ Delivery

+ Payment

+ Confirmation payment

+ Thanks for your order

3. THE INFO'S AUTHENTICATION

To authenticate information, please send following things:

+ Name buyer:

+ Position:

+ Adress:

+ Email:

+ Tel:

 

THE SELLER’S RESPONSIBILITY

- Provide the items as per the correct contract.

- Export Licence and procedures.

- Transportation Contract, Insurrance Contract.

- Delivery, consider risk

- Divide expense, shipment Advice

- Delivery document

- Check packing, shipping mark.

- Support information and involved expenses.

 

DOCUMENT

- Commercical Invoice

- Detailed Packing list

- Original Airway Bill

- Certificate of Origin is issued by The Viet Nam Chamber of Commercial and Industry

- Certificate of Quality is issued by producer or as per requested.

- Certificate of Quantity is issued by producer or as per requested.

- Certificate of Phytosanitary issued by The Plant Protection Department or as per requested.

- Certificate of Health is issued by Authorized Authority

- Certificate of Fumigation is issued by Viet Nam Fumigation Company or as per requested.

 

PAYMENT:

- TT 100% in advance, L/C at sight


DELIVERY TERMS

- Within 7 days after receiving your payment.


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